Putting the Public Back into Public Administration
By Deborah Witte and Bob Mihalek
Most public administrators think their job is to manage an institution. But, in fact, they're responsible for building community.
That's what one administrator, Jim Ley, who oversees a county government in Florida, said during one of our group interviews for the "Readers' Forum." It's a striking statement because it gets at the heart of the disconnect often found between administrators and the public. If administrators are managing an institution, it becomes easy to view people as the clients to be served. But if they are building community, then citizens are partners critical to their success. Read More »
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